Sysadmins in small companies often have to handle a wide range of responsibilities, including managing various hardware devices such as computers, printers, phones, and more. Here's an overview of their responsibilities in this regard:
- Phones:
- Sysadmins may be responsible for setting up and configuring both desk phones and mobile phones for employees. This includes creating phone lines, voicemail setup, and ensuring proper functionality.
- Printers:
- Printers are still essential in many companies. Sysadmins may need to set up and maintain printers, ensuring they are connected to the network and functioning correctly. They may also handle printer repairs or coordinate with external service providers.
- Fax Machines:
- Despite being less common today, some businesses still rely on fax machines. Sysadmins might be tasked with ensuring the functionality of fax machines, troubleshooting issues, and handling repairs or replacements.
- Video and Audio Conferencing:
- With the increasing use of remote work and virtual meetings, sysadmins may need to set up and manage video and audio conferencing equipment. This includes ensuring that conferencing tools are configured correctly and resolving any technical issues during meetings.
- Procurement:
- Sysadmins often work with vendors or suppliers to procure hardware and devices for the company. This may involve establishing relationships with vendors like Hewlett-Packard, Dell, or Apple to access discounts and streamline the procurement process.
- Vendor Relations:
- Building and maintaining relationships with hardware vendors is crucial. Sysadmins should consider factors such as hardware supply, compatibility, price, and formal approvals from management when dealing with vendors.
- Technical Implementation:
- Setting up and configuring hardware devices to meet the organization's needs is a key responsibility. This includes ensuring that the hardware works seamlessly within the existing IT infrastructure.
Sysadmins must juggle multiple considerations, from technical implementation to vendor relations, to effectively manage the diverse range of hardware devices used in the company.