Introduction
Introduction
What is System Administration?
What is Systems Administration?
Servers Revisited
Supplemental Reading on KVM switch
The Cloud
Systems Administration Tasks
Organizational Policies
IT Infrastructure Services
User and Hardware Provisioning
Routine Maintenance
Vendors
Vendor Life-Cycle for Custom Services and Products
Vendor Life-Cycle for Support of Commercial Products
Troubleshooting and Managing Issues
In Case of Fire, Break Glass
Applying Changes
With Great Power Comes Great Responsibility
Reading: Change Management